The Community Engagement Strategy is our commitment to our community on how we will communicate and engage with you.

It outlines what the community can expect from us, the principles guiding our engagement, our key objectives, how we interact with different stakeholder groups, how we identify engagement opportunities and the tools we use.

It also talks about our mandatory time frames for public exhibition periods so you know what to expect from us.

The strategy provides a framework to ensure we communicate and engage with our community in a consistent way.

This framework is based on the scale and importance of the issue or project, its potential impact on the community and how much influence the community can have on our decision making.

This framework aligns with the IAP2 Public Participation Spectrum model and the NSW Government’s Social Justice Principles and the requirements of the Office of Local Government.

It has been shaped by the valuable feedback our community has provided during our ‘tell us what you think’ project during July and September 2022 and a public exhibition period during October-November 2022.

This feedback allowed us to understand the various ways our different communities want to receive information from us and share their thoughts.

A full report on the feedback from the community can be found in our Engagement Outcomes Report.

The final Community Engagement Strategy can be found below.

View the Community Engagement Strategy below

To view the Community Engagement Strategy document in full-screen in the interactive PDF viewer above, select the bracket icon at the bottom-right side the toolbar to enable full-screen.

If you are having trouble viewing the document in the interactive PDF viewer, you may also download the full Community Engagement Strategy here.


  • Timeline item 1 - complete

    April - June 2022

    Phone survey undertaken, focus interviews and survey for participants of Community Conversations program

  • Timeline item 2 - complete

    28 July - 4 September 2022

    Community consultation – Opportunity for the community to tell us about how they want to hear from us and share their thoughts via survey

  • Timeline item 3 - complete

    September 2022

    Feedback considered in the review of Community Engagement Strategy

  • Timeline item 4 - complete

    October - November 2022

    Draft Community Engagement Strategy available for community feedback

  • Timeline item 5 - complete

    14 December 2022

    Community Engagement Strategy adopted.

What you told us

The feedback you gave us that has shaped the draft Community Engagement Strategy.

Who's listening?

Have questions or want to learn more about a project, contact us below:

Email haveyoursay@midcoast.nsw.gov.au